FAQs

  1. 1
    What is dry cleaning?

    In spite of the name, dry cleaning is not completely dry. Fluids are used in the dry cleaning process. Instead of using water, a non flammable, synthetic solvent called percholoroethylene or perc is used in most dry cleaning plants. A machine that looks like a giant washer is one major difference. By removing or not using any liquid that contains water garments that contain wool silk can be cleaned without shrinkage thus extending their life
    Not all fabrics can withstand normal cleaning, so it’s important for consumers and cleaners to follow the care instructions.

  2. 2
    I took my garment to another cleaner and they could not take it out. Can you?

    The simple answer is maybe. A lot factors go into whether a stain will come out or not. Some stains are permanent, some stains can be ‘set’ by improper stain removal, and some stains cannot removed due to the stability of the other dyes (the dyes that are supposed to be there) in the garment. That being said, we employ the best cleaning methods available, use clean solvent in each load, our stain removal specialists have many years of experience along, and we stay current with new clothing trends. All of these tools give us the highest chance for success in stain removal (if the stain can come out).

  3. 3
    Does frequent dry cleaning shorten the life of a garment?

    On the contrary, frequent cleaning prolongs the life of a garment. Not only do stains set with age, making the garment unwearable, but ground-in-dirt and soil act as an abrasive, like sandpaper, causing rapid wear of fibres.

  4. 4
    How do you remove deordorant and anti-perspirant residue?

    Many people do not realize that prolonged contact with deodorants and antiperspirants may cause permanent damage. Combined with the effects of perspiration, the damage can be extensive. The most frequent damage is caused by overuse of these products, or infrequent cleanings. This leads to the buildup of a stiff, caked-up residue or to fabric damage.

    To prevent chemical damage, do not overuse the product and allow it to dry before dressing. Wear dress shield with silk garments.

    To remove the residue on washable garments, wash as soon as possible after wear in the hottest water safe for the fabric. Soaking in a detergent containing enzymes or an enzyme pre-soak may be necessary. If the stain remains, try using three percent hydrogen peroxide or chlorine bleach, according to fiber type or care label instructions. Before using, test for colorfastness.